Trusting our partners - Savox Brand Warranty

Trusting our partners - Savox Brand Warranty

We try to partner with brands and manufacturers that we know and trust.  Sometimes this trust relies on a manufacturer's warranty to assist with any issues that may arise from an unforeseen manufacturing issue.  Following is the current warranty provided by Savox:

"Warranty Information

While Savox strives to deliver the highest quality product, sometimes things go wrong. That's why we offer a 1 1/2-year (18 month) warranty* on products purchased new through a Savox USA Authorized Dealer. If for some reason you feel you have a warranty situation but have questions, please contact us at customerservice@savoxusa.com, open a chat, or call us at 855-767-2869, and we will be happy to assist you. If you're certain your product is covered by warranty, you may start the RMA process by reading the instructions below.

*The fine print: Warranty does not cover issues due to misuse, negligence, or normal wear and tear. Impact related damage is not covered under warranty. Please be careful when installing and/or removing your servos to prevent wire lead damage. Broken cases are not covered. Stripped/broken gear sets are covered for 90 days from purchase (receipt is required). A replacement gear set will be provided once per servo within the first 90 days.

https://www.savoxusa.com/pages/warranty-information"

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